Service + Parts Advisor Apprentice
Location Croxdale, Durham
Salary £24k Basic - plus overtime

Service Valetor

Role Overview

Are you eager to join a leading automotive group that values excellence and fosters professional growth? Croxdale Group Durham is seeking talented individuals to join our team as Service Valetors. Representing renowned brands within Stellantis, MG Motor UK, and Mitsubishi Motors UK, we offer a dynamic workplace where your skills are recognized, and your dedication is rewarded.

Job Summary

As a Service Valetor based at our state-of-the-art Stellantis Aftersales Operation in Durham, you will play a crucial role in ensuring the efficient cleaning and preparation of customer and company vehicles to the highest standards. Working within a highly effective team, you will uphold our commitment to delivering exceptional customer experiences by presenting vehicles in pristine condition and identifying any faults before delivery.

At Croxdale Group, we prioritise your professional development and well-being, offering a supportive and flexible work environment where you can thrive and excel in your career.

Key Responsibilities:

  • - Maintain the highest standard of care and presentation for all vehicles, adhering to company and brand standards.
  • - Valet customer and company vehicles according to specified standards, ensuring an exceptional level of service.
  • - Conduct initial inspections of vehicles upon delivery, reporting any defects to management promptly.
  • - Ensure timely and courteous fulfilment of customer transport options, including vehicle collection and delivery.


  • - Customer-centric approach with a commitment to exceeding customer expectations.
  • - Experience in vehicle valeting or detailing preferred.
  • - Excellent attention to detail and ability to adapt to changing priorities.
  • - Strong team player with excellent interpersonal skills.
  • - Valid driving license with a clean record.

Why Join Croxdale Group Durham?

We are committed to providing an exceptional colleague experience, reflected in our enticing benefits package, including:

  • - Competitive OTE (£24k plus overtime), with potential for enhanced earnings based on qualifications and experience.
  • - Generous annual leave entitlement of 31 days (including bank holidays), rising to 34 days after 3 years' service.
  • - Flexible working arrangements, including the option of a 4-day week or 5-day week with NO WEEKENDS!
  • - Comprehensive training and leadership development programs to support your professional growth.
  • - Lucrative colleague referral scheme, offering rewards of up to £1000 per referral.
  • - Preferential Service Rates extendable to family and friends.
  • - Colleague car purchase scheme.

Our Ambition:

Croxdale Group is committed to becoming the premier destination for both employment and automotive services. We foster a culture of respect, support, and continuous improvement, where every team member contributes to our shared success. Join us on our journey to excellence and be part of a team that values its people and customers alike.

We are dedicated to diversity and inclusion, providing equal opportunities to all candidates and employees regardless of background.

Ready to Join Us?

If you're ready to thrive in a supportive and dynamic environment, submit your CV and cover letter today to embark on the next phase of your career with Croxdale Group Durham. We eagerly await the opportunity to welcome you to our team!

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