Service + Parts Advisor Apprentice
Location Croxdale, Durham
Salary TBC

Join Croxdale Group Durham as a Parts Apprentice and Be Part of Something Exciting!

Role Overview

Are you ready to embark on a thrilling career journey with Croxdale Group Durham, representing prestigious brands within Stellantis (Citroen, Peugeot, DS Automobiles, Vauxhall, Fiat, Abarth, Alfa Romeo & Jeep), MG Motor UK, and Mitsubishi Motors UK.

As a Parts Apprentice, you'll play a pivotal role in ensuring seamless parts supply to both internal and external customers, while also championing proactive selling and stocking strategies to deliver unparalleled customer experiences.

At Croxdale Group, we are dedicated to creating an environment where you can flourish both personally and professionally. This opportunity isn't just about a job – it's about joining a team that prioritises your growth, offers unwavering support, and fosters a dynamic and enjoyable workplace.

Key Responsibilities:

  • - Respond promptly to customer requests, both internal and external, ensuring their needs are met with efficiency and integrity.
  • - Manage stock effectively on a daily basis to optimize department operations.
  • - Oversee the receipt and storage of incoming parts, preparing them for workshop use.
  • - Execute stock control duties in accordance with company and brand policies, including PDRs, warranty claims, and supplier returns.
  • - Collaborate closely with manufacturers to enhance our commitment to being the "best place to shop" for our customers.


  • - A customer-centric mindset with a dedication to exceeding customer expectations.
  • - Meticulous attention to detail and a methodical approach to tasks.
  • - While experience in a parts environment is beneficial, we prioritise enthusiasm and a willingness to learn.
  • - Adaptability and flexibility to thrive in a fast-paced, ever-changing work environment.
  • - Stellar teamwork skills with excellent interpersonal abilities.
  • - Possession of a driving license is preferred but not essential.

Why Join Croxdale Group Durham?

  • - Competitive industry-leading salary.
  • - Lucrative company bonus scheme.
  • - Colleague referral program offering rewards of up to £1000 per referral.
  • - Enjoy preferential service rates for yourself, family, and friends.
  • - Industry leading holiday entitlement increasing with loyal service.

Our Ambition:

At Croxdale Group, we aspire to be the best place to work and shop. We foster a culture of respect, support, and continuous improvement, where every team member contributes to our success. Our dedication to customer satisfaction drives us to go above and beyond, ensuring each interaction is personalized and memorable.

Croxdale Group is committed to diversity and inclusion, providing equal opportunities to all candidates and employees regardless of gender, ethnicity, religion, age, disability status, sexual orientation, or gender identity. Join us in our journey to excellence and become part of a team that truly cares about its people and customers.

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