Buying online Now it's even easier to buy your next vehicle, without having to leave the comfort of of your own home. Start by searching our range of quality stock and let us guide you through.
How it works

Buying online with Croxdale Group

Why Buy Online? Find out how easy it is to buy your next vehicle online by watching our step by step video

FAQ AREA

See below for some of our most commonly asked questions. If your query isn’t covered, please contact us.

Buying Online

I would like to amend or cancel my order

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We’re here to help every step of the way, so please speak to our sales team about amendments or cancellations. You can also browse our Terms & Conditions page.

How secure is your online deposit process?

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Here at Croxdale, we prioritise consumer safety. That’s why we only use a secured verified payment provider which utilises encrypted software to protect your payment details. We do not hold onto or store your personal card information.

Can I amend my delivery and collection day after I have placed my order?

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Our sales team can help iron out all your concerns. Contact us today.

Finance

How do I get my finance settlement?

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Speak to our sales team to obtain your finance settlement figure.

I have some questions regarding financing my purchase who should I speak to?

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We’re here to answer all your car financing questions and queries. Give our sales team a quick call or send an email and we’ll reply as quickly as possible.

Part Exchange

Can I use my part exchange as my deposit for my car purchase?

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Part-exchange is a flexible way to finance your next vehicle. You can use this as all or part of your deposit. That said, if there’s outstanding finance on your part-exchange, this will have to be settled by us as part of the transaction. The amount left after your finance has been settled can be used towards your deposit.

What happens if my part exchange is worth more than the car I want to purchase?

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If there’s no outstanding finance on your part exchange vehicle, we’ll give you back the difference. This will be paid once your new vehicle has been delivered.

Is the valuation you give me for my part exchange guaranteed?

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So long as you provide all the correct information regarding your part-exchange vehicle and have read our part-exchange Terms & Conditions, your value will be guaranteed.

Can I remove my part exchange from my order at any time?

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Yes of course. However, you’ll have to allow for adjustments to your quotation if your part-exchange was being used towards your deposit.

Can I part exchange two vehicles as part of my order?

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You can certainly use two vehicles as part of your order. Those vehicles must be owned by you. Or, you must have secured permission from the owner to use their vehicle in your part-exchange agreement. Speak to our sales team for more information.