Buying online Now it's even easier to buy your next vehicle, without having to leave the comfort of of your own home. Start by searching our range of quality stock and let us guide you through.

How it works

Browse Browse our stock and find your perfect vehicle

Quote Cash or finance? Tailor your quote to suit your budget

Trade-in If you have a trade-in, we can factor that into the process

Click & collect We have a range of options available, choose what suits you

Apply Ready? Apply online and we'll be in touch.

Benefits of buying online We've designed the process to be as simple as possible, but if you need us to guide you, please get in touch today. Get in touch

My account By creating an account, you can save your checkout progress and come back later. My account

Buying online with Croxdale Group

Why Buy Online? Find out how easy it is to buy your next vehicle online by watching our step by step video

FAQ AREA

See below for some of our most commonly asked questions. If your query isn’t covered, please contact us.

Buying Online

I would like to amend or cancel my order

We’re here to help every step of the way, so please speak to our sales team about amendments or cancellations. You can also browse our Terms & Conditions page.

How secure is your online deposit process?

Here at Croxdale, we prioritise consumer safety. That’s why we only use a secured verified payment provider which utilises encrypted software to protect your payment details. We do not hold onto or store your personal card information.

Can I amend my delivery and collection day after I have placed my order?

Our sales team can help iron out all your concerns. Contact us today.

Finance

How do I get my finance settlement?

Speak to our sales team to obtain your finance settlement figure.

I have some questions regarding financing my purchase who should I speak to?

We’re here to answer all your car financing questions and queries. Give our sales team a quick call or send an email and we’ll reply as quickly as possible.

Part Exchange

Can I use my part exchange as my deposit for my car purchase?

Part-exchange is a flexible way to finance your next vehicle. You can use this as all or part of your deposit. That said, if there’s outstanding finance on your part-exchange, this will have to be settled by us as part of the transaction. The amount left after your finance has been settled can be used towards your deposit.

What happens if my part exchange is worth more than the car I want to purchase?

If there’s no outstanding finance on your part exchange vehicle, we’ll give you back the difference. This will be paid once your new vehicle has been delivered.

Is the valuation you give me for my part exchange guaranteed?

So long as you provide all the correct information regarding your part-exchange vehicle and have read our part-exchange Terms & Conditions, your value will be guaranteed.

Can I remove my part exchange from my order at any time?

Yes of course. However, you’ll have to allow for adjustments to your quotation if your part-exchange was being used towards your deposit.

Can I part exchange two vehicles as part of my order?

You can certainly use two vehicles as part of your order. Those vehicles must be owned by you. Or, you must have secured permission from the owner to use their vehicle in your part-exchange agreement. Speak to our sales team for more information.

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Our Locations

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Company Info

A167 Croxdale Durham County Durham DH6 5HS

Head Office: Croxdale Service Station LTD A167 Croxdale Durham County Durham DH6 5HS

Reg. Company Number: 913346

VAT Reg. No. GB176008861

Financial Disclosure

Croxdale Service Station Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010).

Automotive Compliance Ltd’s permissions as a Principal Firm allows Croxdale Service Station Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders.

We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders will pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.