Service Administrator | Durham | Croxdale Group

Ref: SA

Closing Date 01/04/2021
Benefits -Experience a Multi-franchise Operation -Clear Career Pathway Progression
Working Hours Monday - Friday with Alternative Saturdays
Location Durham
Salary Depending on Experience

Service Administrator

We are looking to recruit a Service Administrator to join our busy Service team. Croxdale Group continues to expand, and we recognise a need to increase our team in order to meet demand and maintain customer service.


As such we require a self-motivated individual, who is able to use their own initiative to work alongside our existing team in our busy Service Department.


The Service Administrator role is the busiest of the dealership, exciting and very rewarding.


As a service advisor, you will be the first point of contact for our customers who need to experience exceptional customer service.


The successful candidate must:

  • Have a positive personality
  • Have excellent inter-personal skills
  • Have good time management to ensure efficient booking and servicing of our customers vehicles
  • Have the ability to quickly build up a relationship with customers
  • Be Confident with excellent communication skills
  • Be able to work as part of a team
  • Have the ability to sell additional products to our customers
  • Have the ability to work with various CRM systems

Hours of work will be Monday to Friday 8am to 5:30pm and a Saturday 8am till 12pm on a rota.


Licence/Certification:

  • Driving License (preferred)


Experience:

  • Proven Experience working in a fast paced Service Reception
  • Proven Experience working in the automotive industry
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