See below for some of our most commonly asked questions. If your query isn’t covered, please contact us.
No problem. Here at Croxdale, we prioritise customer service and will help you with any amendments or cancellations. Speak to our sales team and browse our Terms & Conditions.
When you make a deposit with us, you can do so with absolute peace of mind. This is because we only ever use a secured verified payment provider. Encrypted software is used to protect your payment details and we never store card information.
We know that situations change, which is why we provide a flexible service. Speak to our sales team about your delivery and collection preferences.
To obtain your finance settlement figure, please speak to our sales team who will happily provide the information you require.
Financing is a great way to ease the strain of a new car purchase. We know you might have some questions which is why our sales team is ready to help. Call or email us today.
Yes, of course. But if there’s outstanding finance on your part-exchange, this will have to be settled by us as part of the transaction. The total amount remaining once your finance has been settled can be put towards your deposit.
If your part-exchange is worth more than the vehicle you want to purchase and there’s no outstanding finance, we’ll give you back the difference. This sum will be paid once we’ve taken delivery of your new vehicle.
We make valuations based on the information you provide us and the questions you answer. So, as long as everything is accurate and you’ve read our part-exchange Terms & Conditions, your value will be guaranteed.
You have the right to remove a part-exchange from your online vehicle purchase at any time. But if the part-exchange was being put towards your deposit, your quotation will be altered accordingly.
Part-exchanging two vehicles can greatly ease the financial strain of buying a new vehicle. This is absolutely fine so long as you either own both vehicles. Or, have permission from the owner to use the vehicles as part of your order. Contact our sales team today for more information.