Buying online Now it's even easier to buy your next vehicle, without having to leave the comfort of of your own home. Start by searching our range of quality stock and let us guide you through.
How it works
Why Buy Online? Find out how easy it is to buy your next vehicle online by watching our step by step video

FAQ AREA

See below for some of our most commonly asked questions. If your query isn’t covered, please contact us.

Citroen Buying Online

I would like to amend or cancel my order

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No problem. Here at Croxdale, we prioritise customer service and will help you with any amendments or cancellations. Speak to our sales team and browse our Terms & Conditions.

How secure is your online deposit process?

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When you make a deposit with us, you can do so with absolute peace of mind. This is because we only ever use a secured verified payment provider. Encrypted software is used to protect your payment details and we never store card information.

Can I amend my delivery and collection day after I have placed my order?

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We know that situations change, which is why we provide a flexible service. Speak to our sales team about your delivery and collection preferences.

Finance

How do I get my finance settlement?

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To obtain your finance settlement figure, please speak to our sales team who will happily provide the information you require.

I have some questions regarding financing my purchase who should I speak to?

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Financing is a great way to ease the strain of a new car purchase. We know you might have some questions which is why our sales team is ready to help. Call or email us today.

Part Exchange

Can I use my part exchange as my deposit for my car purchase?

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Yes, of course. But if there’s outstanding finance on your part-exchange, this will have to be settled by us as part of the transaction. The total amount remaining once your finance has been settled can be put towards your deposit.

What happens if my part exchange is worth more than the car I want to purchase?

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If your part-exchange is worth more than the vehicle you want to purchase and there’s no outstanding finance, we’ll give you back the difference. This sum will be paid once we’ve taken delivery of your new vehicle.

Is the valuation you give me for my part exchange guaranteed?

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We make valuations based on the information you provide us and the questions you answer. So, as long as everything is accurate and you’ve read our part-exchange Terms & Conditions, your value will be guaranteed.

Can I remove my part exchange from my order at any time?

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You have the right to remove a part-exchange from your online vehicle purchase at any time. But if the part-exchange was being put towards your deposit, your quotation will be altered accordingly.

Can I part exchange two vehicles as part of my order?

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Part-exchanging two vehicles can greatly ease the financial strain of buying a new vehicle. This is absolutely fine so long as you either own both vehicles. Or, have permission from the owner to use the vehicles as part of your order. Contact our sales team today for more information.