Group

Accessibility Statement

Our commitment to accessibility


Here at Croxdale Group, we understand the importance of making our website accessible and easy to use for everyone.

We are committed to providing a website that can be accessed by as many people as possible, regardless of ability, device or method of accessing the internet.

We continually review and improve our website to support accessibility, usability and a positive online experience for all visitors.

Our website covers a wide range of services, including new and used vehicles, vehicle servicing, Motability, commercial vehicles, vehicle rental and electric vehicles. We aim to ensure that customers can access information about these services as easily as possible.

Access to our website
The Croxdale Group website is designed to work across a range of devices, including desktop computers, laptops, tablets and mobile phones.

We aim to ensure that key features, including vehicle searches, vehicle information, online enquiries, service booking and contact forms, are accessible and usable across different screen sizes and devices.

Fonts and text size
We aim to use clear, legible fonts and appropriate text sizes throughout the website to make information easy to read.

Where possible, we use live text rather than text contained within images. This helps users who rely on screen readers and allows visitors to adjust the size of text using their browser or device settings.

You can use your web browser or device accessibility settings to increase or decrease text size and make other adjustments to help you use the website.

Images and alternative text
Where appropriate, images across the Croxdale Group website include alternative text (alt text).

Alternative text provides a description of an image that can be read by screen readers. This helps users who are unable to see images understand the information they are intended to communicate.

We continue to review our website content and work towards improving the use and quality of alternative text across the site.

Website navigation and functionality
We aim to make the website straightforward to navigate and ensure that important information and services can be easily found.

This includes access to vehicle searches, new and used vehicle information, offers, servicing, Motability, vehicle rental and contact information.

We are continually working to improve the usability and accessibility of these features.

Accessibility support
If you experience any difficulty accessing information or using any part of the Croxdale Group website, please contact us.

We will do our best to provide the information you require in an alternative format or assist you with your enquiry.

Contact us
Croxdale Group
Croxdale
A167
Durham
DH6 5HS

Telephone: 01388 814671
Email: enquiries@croxdalegroup.com

If you contact us about an accessibility issue, please provide details of the page or feature you are having difficulty with and, where possible, the device and browser you are using. This will help us investigate and resolve the issue.

Ongoing improvements
Accessibility is an ongoing process and we are committed to continually reviewing and improving the Croxdale Group website.

We will continue to assess our website against recognised accessibility and usability principles and make improvements where possible.

This accessibility statement was last updated in September 2026.