Servicing COVID Update | Croxdale Group

Open as usual

100% Covid Secure


Following the recent Government announcement, our Sales Showrooms will be closed from Thursday 5th November. However, our Service Department is open as usual and our Service Advisors are following all Government Guidelines and COVID safe procedures. For your peace of mind we are also able to offer a Collection and Delivery Service for customers that are self-isolating, shielding or do not wish to travel. We are working on an appointment only basis to ensure all social distancing measure can be adhered to.



Booking Made Simple 


1. Call Us or Book Online


2. A member of the team will confirm your booking and agree and further requirements.
 


3. Choose your booking type:

- Collection & Delivery (Home or Work)

- Showroom Drop Off (Courtesy Cars available)

- Showroom visit - While you wait (Covid Secure)
 


4. Work carried out including complimentary Health Check, Mini Valet & Fully Sanitised
 


5. Contactless Payment options & Hassle-Free Vehicle Collection or Delivery



100% Covid Secure

We are following all Government Guidelines - keeping us all safe.



We are here to help and address any concerns you may have about moving forward with your vehicle maintenance. Here are a few FAQ's that we hope will help but if you have any further questions please feel free to call us on 01388 814671.


1. Are you Shielding or Self-Isolating?

No Problem- We offer a Collection & Delivery Service from your Home or Work Place.


2. Concerned about travelling?

No Problem - We offer a Collection & Delivery Service for those who do not wish to travel.


3. Concerned about lockdown restrictions?

No Problem - The Lockdown restrictions will not prevent your vehicle maintenance. We are closing our showrooms for Sales customers, however our Service Department will operate as usual, with all Covid Safe measures in place. If you still feel unsure we offer a Collection & Delivery Service from your Home or Work Place.


4. Need alternative transport?

No Problem - Let us know when organising your booking and we will ensure we have a fully sanitised courtesy vehicle ready for you.


5. Wanting to wait for your vehicle in our showrooms?

No Problem - We have Social Distanced, Fully Sanitised Waiting Areas, Sanitisation Stations and Contactless Payment Options.



Covid Secure Measures In Place

  • Track and Trace Barcodes
  • Sanitisation Stations
  • Face Coverings
  • Safety Screens
  • Collection & Delivery Service
  • Contactless Payment
  • Vehicles are fully sanitised
  • Social Distancing


All vehicles receive a mini valet and are fully sanitised before being returned


Enquire Now