Croxdale Reviews Here at Croxdale you opinion matters. We want every customer to be drive away happy with their experience received from all of our dealerships. Take a look at our reviews today! Contact Us

Croxdale Durham Reviews

As a family-run business with more than half a century’s worth of retail experience, we at Croxdale Group put enormous stock in the experience of our customers, without whom we are nothing. It’s why we strive always to deliver first-class service.

Every single one of our customer interactions is important to us, whether it’s a simple telephone enquiry or customer visiting our showroom to buy a brand-new car. Our team works hard to provide outstanding care, and we appreciate all feedback, whether positive or negative, to help us improve our service.

Some of our most recent reviews can be viewed below, and we hope they will give you an idea of our ethos and high standards of care. If you have visited us recently and would like to leave some feedback yourself, please do so by clicking the link on the right.

We look forward to receiving your comments and will continue to strive for 100% customer satisfaction.

Have your say We value your feedback so please feel free to share your experience with us. Share your view

"Really happy with my purchase. I bought a used car from Croxdale and couldn’t be happier, salesperson was really helpful and professional. I wouldn’t hesitate to recommend them, would definitely use again."

"From start to completion all members off the team were on hand to help with the whole process, very friendly and knowledgeable of the motor industry. Would highly recommend!"

"Absolutely fantastic from start to finish! All super friendly and helpful and there whenever I had questions. never pushy and discussed all options in full. Thank you!"

"Very impressed from initial introduction through to sale - the process was extremely smooth with excellent communication throughout - Sales Manager was a pleasure to deal with."

"Well that’s the second car I’ve just purchased from croxdale car store first class and friendly staff Ish and Pete they never let you stress out when choosing the right vehicle spot on lads many thanks"

"The whole experinace of buying a car from Croxdale was fantastic, the customer service was above and beyond. I would deffinatly recomend Croxdale. Thank you"

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Company Info

A167 Croxdale Durham County Durham DH6 5HS

Head Office: Croxdale Service Station LTD A167 Croxdale Durham County Durham DH6 5HS

Reg. Company Number: 913346

VAT Reg. No. GB176008861

Financial Disclosure

Croxdale Service Station Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010).

Automotive Compliance Ltd’s permissions as a Principal Firm allows Croxdale Service Station Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders.

We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders will pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.