Buying online Now it's even easier to buy your next vehicle, without having to leave the comfort of of your own home. Start by searching our range of quality stock and let us guide you through.
How it works
Why Buy Online? Find out how easy it is to buy your next vehicle online by watching our step by step video

FAQ AREA

See below for some of our most commonly asked questions. If your query isn’t covered, please contact us.

Buying DS Online

I would like to amend or cancel my order

Close

As a family-run business, we prioritise customer care and will help you every step of the way with cancellations and amendments. Speak to our sales team to see if we can assist and perhaps set you back on track with your online purchase. You can also browse our Terms & Conditions.

How secure is your online deposit process?

Close

When buying online, safety is, of course, on the mind of our consumers. The good news is, we only ever use a secured verified payment provider which uses encrypted software to protect your personal finance details. We never store your card information.

Can I amend my delivery and collection day after I have placed my order?

Close

Amending the delivery and collection day of your vehicle is straight forward. Contact our sales team today and we’ll discuss your options.

Finance

How do I get my finance settlement?

Close

Our sales team is here to answer all your questions and provide you with any information you may need including finance settlements.

I have some questions regarding financing my purchase who should I speak to?

Close

Here at Croxdale, we offer financing solutions that make buying a new car a whole lot easier. Call or email our sales team today to discuss financing in detail.

Part Exchange

Can I use my part exchange as my deposit for my car purchase?

Close

You can put your part-exchange valuation towards the deposit of your new car purchase. But, if you still have outstanding finance on your part-exchange, this will have to be settled as part of the transaction. The remaining balance can then be put towards your deposit.

What happens if my part exchange is worth more than the car I want to purchase?

Close

This is a good situation to be in and we’ll happily give you back the difference so long as there’s no outstanding finance. We’ll settle the difference once your car has been delivered.

Is the valuation you give me for my part exchange guaranteed?

Close

The valuation we make for a part-exchange will be guaranteed so long as you provide us accurate vehicle information and answer all questions correctly. You should also read our part-exchange Terms & Conditions.


Can I remove my part exchange from my order at any time?

Close

Of course. You’re not in any way obliged to part-exchange a vehicle. But if your part exchange was being put towards your deposit, you must allow for your quotation to be adjusted accordingly.

Can I part exchange two vehicles as part of my order?

Close

Yes, you can. So long as you are the owner of both vehicles. Or, have permission from the owner to use the car to help fund your next purchase.