What our customers say

Amazing so helpful. Clare was brilliant

Claire very helpful and pleasant

I have just taken delivery of my new ZS 1.5 Hybrid+, this is my 2nd vehicle I have purchased from Croxdale MG. Graeme Bryson who I dealt with for this purchase was very professional, friendly, helpful and very knowledgeable. He was very easy to communicate with and very prompt with replies to my questions I like dealing with Croxdale Motors as they are a family owned business that treat you as a valued customer and are always there to help; even after you have taken possession of your vehicle. The after sale business is very good.

Picked up my card today and everything has been great and easy from the beginning. Charlie has been fab, thank you! 😊

This is the first time I've dealt with Croxdale Group. I have nothing but praise as to how Graeme conducted the business of selling the car my wife and I bought. His courtesy and attention to detail is a fine example as to how it should be done. I may also comment on the very comfortable chairs we sat in whilst our negotiations were carried out. I would recommend Croxdale without hesitation

Explained finance options with pictures, so much easier to understand. Attention to detail first class and any daft questions answered. Graeme was a pleasure.

Friendly, informative and focused on what I wanted from a car/spending point of view

Brilliant customer service

Great experience getting the next car with Garredd Ellis, really welcoming with great service and fantastic on the test drive

Absolutely amazing customer service !!!

Excellent service.

Saw Charlie for my new MG. My husband bought his IM5 from him last year and the service was great so there was no doubt we would return when I was replacing my car. Thank you Charlie

Wayne was amazing, always managed to get us the best deal! I recommend everyone coming here for a car!

Wayne Carn was exceptional I’m most impressed with the whole setup at Croxdale Carl Young was very knowledgeable on the technical aspects You have a new long term customer in me

Utmost professionalism. Fantastic buying experience from start to finish. Garredd was super helpful when explaining specs and features. Went the extra mile to get our new car ready for collection in 48 hours. Great cars, excellent pre and post sale service. Highly recommended

Absolutely fantastic experience at Croxdale! Mark has been excellent from start to finish. He's a genuinely great salesman, really friendly, knowledgeable and not pushy in the slightest. He sold us an amazing Leapmotor C10 and took the time to show us all the gadgets, features and toys it comes with, making sure we knew how everything worked. The whole experience was relaxed and enjoyable, with no pressure at all. If you're thinking about getting a new car from Croxdale, I'd definitely recommend going to see Mark. Brilliant service and couldn't be happier with the car!

Fantastic service from Steve Bolden at Croxdale Citroen

Great experience from all the staff that we dealt with. Easy process and everything

After shopping around various dealers I visited the Croxdale Group. I wanted an MG3 Hybrid Trophy and they had several available at a cheaper price. Graeme Brydon assisted me and the help and advice he gave was excellent. He was friendly, efficient and very knowledgeable. I had not previously driven an automatic and knew little about hybrid cars so I had many questions. I took a test drive and he was patient and gave me confidence. After purchasing the car Graeme continued to give advice making the whole process go smoothly. Overall an excellent experience and I definately recommend Graeme and this Company.

Amazing customer service. Helped me choose a car. Give honest advice and so friendly.

Garred has been absolutely amazing through my whole leasing process. He even stayed back after he finished his shift to ensure everything was sorted. Couldn't have picked a better place or person to help me lease my first car.

Thank you to Garredd for his professionalism throughout the purchase of my Leapmotor B10. His customer service was exemplary, and remained readily available to assist with any queries, both before and after the sale. I would not hesitate to recommend him to anyone considering a vehicle purchase.

Easy and straightforward purchase. Lovely staff, very helpful. Car ready within 5 days to pick up.

Very satisfied, top man Steve boldon

Helped relative with choosing a new car, phoned sales department spoke with Charlie, he was friendly and professional, relative got the best deal in the area on a new mg3 would recommend, no pressure just friendly service

Mark was brilliant. Friendly, and easy yo deal with. Very happy with my new car!

Mark has been great from start to finish of the process of purchasing my new car! Thank you again

Excellent service from start to finish when purchasing my new Alfa. Special mention to Garredd, who was very attentive and extremely knowledgeable without being at all pushy unlike other car salesmen I’ve dealt with. A real pleasure to deal with. He took the time to explain everything thoroughly throughout the entire process, in particular during the car handover. Excellent experience and would highly recommend!!

Clare helped me buy my MG and was very helpful throughout the whole process.

Absolutely fantastic service from Steve! Friendly, professional and genuinely helpful from start to finish. Nothing was too much trouble, and he made the whole experience of buying a car straightforward and stress-free. A genuinely lovely bloke who goes above and beyond for his customers. Would highly recommend Steve to anyone looking for a car. Thanks again, Steve!

Very helpful and explained everything very well. Very pleasant guy.

Amazing service from start to finish thanks to Garredd. Looking forward to driving my new car.

Mark was excellent, professional, knowledgeable and extremely helpful! Car is amazing!!

Great place, Great people would recommend to anyone.

Great to deal with

Been looked after off Wayne from the moment we sat with him to review our choice of Car. Took us out for test drive told us all about the car and its controls. Then his patience was tested as the wife decided to go for a different model. Again explained everything about the car and again took us out for a test drive. Excellent service keep up the good work work. 👍👍

We had purchased an MG4 EV from Charlie he has been a very professional and full of knowledge sales executive also made the whole buying experience so simple and hassle free no ask was to big, definitely recommend Charlie for your future buying experience

Matt was amazing and dealt with us buying a new car from start to finish with no issues, he was always available if we had an queries and very knowledgeable.

Friendly and welcoming atmosphere, the staff were incredible and made everything easy and understandable. Thankyou for my new car and delivering fantastic service.

Bought a used prestige car from Garredd Ellis. From first viewing the car to handover Garredd was really helpful, knowledgeable, efficient and friendly. There was some mutually agreed work to be done before collection. Croxdale went above and beyond in preparing the car with quality tyres and parts. On the collection day the car was superbly presented and had been valeted to a high standard making it a great experience and feeling valued as a customer. Thank you Garredd.

Really good service Wayne was very helpful and polite

Bought a gorgeous new MG from Charlie, brilliant service, Thank you so much

Charlie Crane

Couldnt be happy with our experience at Croxdale. Clare greeted us & let us know she was there if/when we needed, pointed us in the right direction of what we were looking for & left us to it with zero pressure. She was so helpful helping us test the boot space out to make sure it all fit our needs & that made the decision for us. As it was a busy day & she wasn't free when we had decided on the car but she made sure her team helped us & arranged a test drive with Ellie from the Cherry garage who was so lovely. So helpful, patient & confident, she really put me at ease driving around an area we didn't know. Clare explained everything clearly without being pushy, answered all questions & worked with us for our pick up day despite already being booked out for training that day herself. It’s these little things that made us really happy to buy our new car from them & the whole experience really enjoyable. Thank you Clare (& Ellie) such a great new car buying experience

Many thanks to Clare, excellent customer service, I highly recommend MG Croxdale

Answered my question about a problem

Exceptional service from Garredd at Croxdale citron garage. Very friendly, fast service, everything smooth and very helpful and went above and beyond with both myself and my family. Will definitely use again. Thank you.

Our thanks to sales executive Clare Bell who went 'above and beyond', certainly exceeding our expectations. Clare discussed our requirements thoroughly before suggesting options of cars that would suit our requirements. Once the car was chosen guided us skilfully through the buying process, explaining the additional options and introduced us to the service plans available. All in all an excellent experience, well done Clare and many thanks !!!!!!

Brilliant service from Garredd would recommend buying a car from him

Just picked up my MG ZS Trophy from MG Croxdale Motors. Dealt with Charlie - exceptional service all the way from looking to buying to pick up. Thoroughly recommend this garage AND Charlie. A faultless transaction.

Excellent service . Garredd very friendly and professional would recommend

Matthew Gleeson gave 10/10 customer service was very informative and got me the car I wanted very quickly would highly recommended

First experience here at croxdale group brilliant service from Garth and Melissa could ask for any more I would highly recommend

Overall a Brilliant service. All concerns, issues and Questions answered in depth. Melissa Kent and Garth were outstanding members of staff who made the process of purchasing a new car very smooth and easy. Thank you very much !

Great customer service. I recently bought a Chery Tiggo 7 from Croxdale and found it to be a really friendly garage to deal with. Thanks to Matt who has also helped get me set up with a service plan. Much appreciated

Got a Leapmotor from here and the salesman Matthew was excellent, helpful, supportive and didn't pressure me into a sale which was greatly appreciated. Easy from start to finish :)

Fantastic service from start to finish. Graeme was fantastic and nothing was too much trouble. Highly recommend!

Thank you to Matthew who helped with the purchase of our DS7 love the car!

Walked in bought a car, no pressure from the staff, they come to you when needed,they know what they are talking about and the coffee not bad. All together a very pleasant experience.. Thanks again Steve.

Great experience from start to finish, definately recommend Clare and Richie to deal with, thank you

Garredd was absolutely fantastic from start to finish including the attention to detail! Explained everything & was detailed.. definitely would be back for another car

Great service from Clare Bell. She really did go the extra mile

Great Experience and made really smooth and easy by Steve, who was really friendly, helpful and professional. Highly recommend!

Professional, friendly and extremely helpful

Thank you Alex for everything you have done to ensure my new car is perfect, drove all the way from Newcastle for my new car! Would definitely come back for my next one!

A very good thank you Alex a nice easy way to change my car The way cars should be sold

Great range of cars, very knowledgeable and professional sales team, great service. Love my new car!

Over the moon with my new MGS6 I recently purchased and cannot recommend this dealership enough, especially Robert. From the moment I walked in, he was incredibly personable, friendly, and patient with all of my questions.There was absolutely no pressure at any point in the process, which made the entire buying experience stress-free and easy. Even after the paperwork was signed, Robert has reached out to offer me post-sales service and let me know he is available should I need anything at all further down the road.If you are looking for a smooth, transparent, and supportive car buying experience, go to Croxdale.

Excellent service. Rob was professional and polite. Would strongly recommend.

Rob has been very professional and a great help with the delivery with my new car thank you

Great experience at Croxdale when buying a new car. They offered me a great deal on a pre-registered MG and I absolutely love it. Rob Atkinson was a great salesman with less about sales and more about what I wanted. Richy Lee backed him up with a really good price. Great sales and service

Absolutely great experience from Alex at Crocdale Citroen whilst choosing my new car. Can not recommend them enough for a truly simple hassle free way to chose your next vehicle

After having a look on line at the HS we went to Croxdale to have a look at them - a used one! We were met by Rob on arrival who showed us a few different cars, he was extremely knowledgeable and very informative without being over ‘pushy’! After a chat and a test drive, we were taken through various prices, repayments and ended up ordering a brand new MG HS hybrid plus! We were kept well informed of delivery dates etc by Rob and collected car at the arranged date/time! Could not be happier with the process and would recommend Croxdale MG to everyone! Rob looked after us extremely well and is a credit to the Croxdale branch!

Purchased a Peugeot van from Alex his service has been excellent from start to finish. Would definitely return

Great service from Wayne, smooth faultless service. Would definitely recommend

Communicated with Alex on the purchase of a 2nd hand Citroen. He was very helpful, the service in general was great and the car immaculate.

Bought a DS7 from Mark - such an easy process. Well explained throughout. Top class service

Very good service of Alex Bales and his manager Louis to get to the payment I wanted to be at

MARK Was amazing. Did everything necessary. Was helpful and explained everything as we went through the process. Great.

Steve was excellent at helping me with my car would highly recommend him

Really smooth experience with Steve Boldon. He made the whole process of the purchase extremely simple and explained everything thoroughly. Very approachable, he answered all of my questions, even the random ones. Super chilled and friendly atmosphere from start to finish, with absolutely no pressure. Would recommend Croxdale to anyone looking for a new or used car.

Mark was brilliant very helpful and keep us updated date when buying the car.

My wife visited on Saturday after being let down with delivery of a new car at a mini dealership nearby. Needed a new car sharpish and dealt with Steve, everything went so smoothly, hassle free and picked new car up on Wednesday. Would highly recommend these guys

Myles was very professional and had a lot of knowledge on the cars to help me make the right decision for me. Highly recommend MG Croxdale Durham for a professional service and good overall experience

Fabulous experience from start to finish. Charlie was extremely professional and friendly. Highly recommend the garage. Love my new car!

Excellent service , Wayne was helpful and answered any questions.

I had excellent experience Charlie was very helpful, polite and I would definitely recommend him. Thanks 😊

Brilliant service by Wayne Will recommend to all friends

Top notch service from Wayne. Really helpful and honest when helping me to choose my new car!

Great service from Matthew at Croxdale. Friendly and approachable and no pressure to buy. Thanks for all your help

Great experience with Clare and the team at MG Durham. Very happy with our new family car!

Charlie was excellent and was very helpful in the sale of my car. He and the team was very attentive to my needs and helped me get a great deal. Would highly recommend Croxdale MG Durham, cheers Charlie

Just took delivery of my new car from Mark Johnston at Croxdale Citroen. He couldn’t have been more helpful or more professional.

Great service from Mark from start to finish

Called in to look at a car for my husband and came away with a car each. Excellent service from Charlie from start to finish.

First class service everything explained so I could understand Wayne very helpfull

CB was spot for getting the car sorted. Thank you for everything. Excited for the new car.

Clare was a pleasure to work with, with me every step of the way. Richie Lee was also great helping with all the finance signing.

Wayne has been fantastic through the whole process. Manager Richie was also helpful in getting the deal over the line. No pressure, no hard sales.

Our sales representative Marc was exceptional. He dealt with the whole transfer of ownership, tax and insurance.

Perfect from start to finish. Garredd was so helpful throughout, made everything relaxed and made me very at ease when choosing a new car.

Fantastic service from start to finish from Alex and the entire team. They were incredibly helpful, professional and, most importantly, honest and transparent throughout the whole process. I really appreciated the time, support and genuine effort they put in to make everything as straightforward and stress-free as possible. It’s refreshing to deal with a team that genuinely cares about its customers.

Steve Boldon was fantastic. I purchased the car from distance and he answered all my queries and made it very simple. He was fully accurate when telling me about the car as well. Fully recommended.

Fantastic service, friendly knowledgeable Garrad went above and beyond to help us, would recommend using this company.

Rented van to move late booking also and may bank holiday for a week in all, sorted straight away, brilliant from start to finish, very competitive pricing, service of Steph amazing and helpful and answered any questions I asked straight away, her level of service brilliant and will definitely be back, and if anybody asks about anywhere that rents vans will be this company I refer them too, as vans clean and tidy they just amazing, Thankyou Steph for all your help, and you couldn’t of made it any easier for myself,

Brilliant service very helpful

Spoke with Stephanie at Croxdale branch, she found the van for me which was suitable for the job I needed, explaining why a van with tail lift would be so much easier, she went through all the details of working,s etc at a suitable pace making sure we understood everything , doing the paperwork was very easy process, Stephanie explaining everything step by step , lovely lady to deal with, if your thinking of van hire carnt recommended Stephanie enough.

Brilliant help from Steph when renting a van she was able to sort us out with one quickly and for a really good price too, definitely recommend Steph for all rentals!

Hi I’ve recently bought a Chery Tiggo4 from Croxdale Garage, the experience has been out of this world, from calling in on the off chance to picking my car up has been a very pleasant experience. I walked in and I was greeted by Elise, a relatively new sales adviser, Elise was very professional, explained everything from arranging finance to picking the car up. Elise was in constant communication with me throughout, Daniel was guiding Elise and explaining everything that had to happen. From choosing the car to picking it up was less than a week, the service I received was excellent, friendly, professional and no waffle I would recommend this garage for all your new and used car needs. Hope you have a long and prosperous career in car sales Elise. As for me I’m happy happy happy.

Able to accommodate me with a last minute van rental. Service was fab and the van was great. Clean, tidy, reliable and lovely to drive. I have used so many different van rentals over the many years of house moves etc and I will not go anywhere else now. Good, friendly service, very accommodating and very good value for money. A personal thankyou to Steph who I felt, went above and beyond to help us out. Good customer service is hard to find these days and I've found that at Croxdale car and van rental. Well done 👏 👏 👏

From stepping onto the forecourt last week....just for a look! To collecting our new car this week, we were greeted with a lovely smile & a cheerie hello from Kate. We had a lot of questions about Chery & the Tiggo 4, Kate answered all of our queries. Her knowledge of the car on the test drive & again on the handover was brilliant. Also a mention for Carl who was also very helpful when Kate was busy with another customer. What a difference from previous experiences with pushy sales personnel the minute you get out of your car. Would definately advise you to visit this dealership if you're after a new car!

Great experience buying from Croxdale Durham, I Picked up my new car yesterday from Kate who did a great handover, didn’t feel rushed and everything was fully explained from start to finish would definitely recommend Croxdale to my friends and family and to go and see Kate for great service, Many thanks Jonathan.

I visited Croxdale Chery with my wife on Friday 3rd July 2026 to test drive the new Chery Tiggo4. We were met by Elise who made us fell very welcome, she is new at the branch but showed great knowledge of the car, Elise found her mentor Carl who went through the insurance forms, Elise took my wife and I for test drive which was great. When we got back we talked numbers but I wanted more for my old car so we couldn’t come to a deal. Later that day Carl rang me with the deal I was waiting for, I called back to the dealership, signed the papers and agreed a date to pick up the car. The following Friday (1week) my wife and I called in to the dealership where we were met by Elise and a bit later Carl, signed a few more forms and we were given the keys. Brilliant service from both Elise and Carl, very quick sale as it should be. I would definitely recommend seeing either Elise or Carl at Croxdale if you are interested in buying a Cherry. Great service, thanks very much Robert and Olwyn.

Bought my new car from Carl and Kate they were brilliant from the beginning to end.

Garredd was brilliant from my first phone call to the collection of the car a week later 😊Talk about instant gratification 😂. A fair price for my parted was immediately offered and the deal was very generous. All was explained in detail and clearly. A delight to work with Croxdale and Garredd and I would heartily recommend 👌

If I could give 6 stars to MG Garage at Croxdale, and Richie, I absolutely would. A seamless experience from start to finish, so helpful and informative! Richie is great and not a ‘pushy’ sales person in the slightest, he is just someone genuinely trying to help and give the best service. If you’re looking for a new car, let this be the garage you go to

Myself and my husband have had an amazing experience buying a new car from Charlie at MG Durham. From the start of the process to the very end, Charlie was always on hand to answer any questions we had and tailored our car to exactly what we wanted. He wasn’t your ‘pushy salesman’. It was the best car buying experience we have ever had. Whilst looking around for a new car, we went to a lot of different salesrooms, and we found everything we were looking for at MG Durham!

I was looked after really well by Mark Johnston. I purchased a car after seeing it on the website, I didn't see it in person. Mark organised everything and made it a very easy purchase. The car was delivered to me really quickly and it was exactly as I expected. The delivery driver was really pleasant to deal with. MArk followed up promptly to make sure I was happy with everything. Really excellent service from start to finish.

Superb customer service from Gareth . He explained he had recently become the Alfa Romeo specialist and displayed real enthusiasm for the brand. He was very attentive and answered my queries without fuss but importantly checked the answer without resorting to Salesman ' blag'. I'm sure he will be successful and I wish him.the very best 👍

I recently contacted MG Croxdale by email with a view to test driving an EV. The following day I received a phone call from Ritchie informing me of the latest offers on the car i was interested in and offering a test drive the following day. Ritchie was helpful, informative, knowledgeable, in fact all you could ask for. The deal was done and collection arranged. The whole process carried out without hassle or stress (even with a bit of help sourcing a charge point installer). I wouldn't hesitate to recommend the dealership and Ritchie. Thank you.

Brilliant Company to do business with. Nothing was too much for them, Callum was an excellent salesman. My initial enquiry looked as though it wasn't going to happen but his experience showed through, and I am very happy with my new purchase. Callum sorted everything and it all went through smoothly and on time as he promised. I will definitely be contacting Croxdale/Callum for future purchases.

Huge thanks to Charlie and Richie for an absolutely outstanding service. Their expertise was second to none, and the fact they managed to find me the right car and get me fully on the road within 24 hours was honestly out of this world. From start to finish they were professional, efficient, and genuinely friendly — a proper pair of sound lads who clearly know their stuff. The whole process was stress-free and smooth, which is rare these days. I fully recommend them to anyone looking for top-class service. Couldn’t have asked for better. Thanks lads! *****

Richie was an absolute pleasure from start to finish. Super helpful, genuinely funny, kind, and really informative without ever being pushy. He made the whole process easy and actually enjoyable (which isn’t something you usually say about buying a car). We did have to wait around for finance for a bit, but Richie kept things relaxed and friendly throughout, making the time pass far quicker than expected. If you’re looking to buy an MG, I’d 100% recommend asking for Richie. Brilliant service all round. !! Cheers!

Great experience buying my new Jeep wrangler from Callum. I called in on the off chance to get some figures which initially were quite far away from what we wanted to pay. Callum used his ingenuity to get the monthly cost where it needed to be for us to pull the trigger at this moment. No pushy sales talk, just good honest conversations, cheers Callum.

Calm comfotable waiting area

Just brought a C5 Aircross from Croxdale. The whole experience was really good. Callum, who dealt with the sale was really helpful, from start to finish he kept me informed of what's happening. I also part exchanged my old vehicle and it was the easiest most straight forward experience Ive ever had both buying and selling my old car. I couldn't recommend the place more.

After worrying about how to go about mobility scheme for my mum wasnt sure how, what and who to turn to we telephoned Croxdale Citroën up and the first guy we spoke to was alex bales who wholeheartedly is a great guy he literally run around after us he literally sorted everything out for us while we sat there drinking a coffee. Overall he made our experience effortless stress free and got the job in hand sorted pronto from answering questions to even picking us up on the day of collection. Absolute credit to citreon he is. So on behalf of me amd my mother we would like to thank you Alex bale Top guy Top man And good luck with the twins on way 👍 Cheers buddy great guy

Alex was very helpful made the whole process straight forward and went above and beyond to try and help us. Very professional and very helpful couldn’t ask for more

I own an Alfa Romeo 4c. In spain at the moment. Needed specific bolts for the engine cover rear window as dealer here lost one during oil change!!!!. Not sure how. Parts dept at croxdale sourced the bolts, held them for me, as I'm still in spain then posted them out Foc to my UK address. Excellent knowledge, friendly helpful service. Thank you Maurice Nichol

I rented a Luton Van with tail lift last week to finish off a house move. This was the first time I'd used Croxdale and was pleasantly surprised with the service. The van was in excellent condition and the customer service was first class. They are competitively priced and well worth considering. Would definitely use them again.

First time hiring a car from this company & we could not be happier, they were very friendly & helpful from start to finish. Lovely car, very good price & customer service is second to none, we will definitely be using again. If we could give 10 stars we would have. Thank you.

Excellent customer service and experience. Needed a luton van for moving house, reached out via the enquiry box as I was going to drive there and didn't have anyone to drive my car back, but I needn't have worried as if that was the case I would have been accommodated. On the day of picking up the van it was a very easy and quick process, the van was clean and very suitable for my needs, dropping it off was an even better experience. Excellent experience and would definitely use it again. Thank you very much you made a stressful tiring day bearable.

Rented a Luton Van last month, dealt with Dave, he was great, laid back, and clearly customer focused. It was a doddle to arranged and Dave was great around the return of the van, as moving day can often have unexpected surprises/delays. I would highly recommend and definitely use again, hopefully not for a long while though 🙈 Thanks again Dave!

I have hired twice here over the past 3 weeks, Dave and David were spot on and very helpful. The vans are immaculate, the latest one I hired had less than 300 miles on the clock. For work, I often have to rent vans and have used other companies in the past, but Croxdale is the go to now. Incredibly flexible, very helpful and a super easy process to rent. Thanks again.