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Buy in 4 Easy Steps
Buying a Subaru online is quick, efficient and hassle-free.
Why Buy Online?
Find out how easy it is to buy your next vehicle online by watching our step by step video
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Buying online is easy and can be done on the go or in the comfort of your own home.
FAQ AREA
See below for some of our most commonly asked questions. If your query isn’t covered, please contact us.
I would like to amend or cancel my order
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We’re here to help with any questions you might have. So, if you want to amend or cancel your Subaru order, do get in touch with our sales team who will help iron out your issue. Please also read our Terms & Conditions.
How secure is your online deposit process?
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We take security extremely seriously here at Croxdale. That’s why we use a secure, verified payment provider that uses encrypted software to protect your financial information. We will never hold only your card details.
Can I amend my delivery and collection day after I have placed my order?
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Yes. Please speak to our sales team to amend delivery and collection details.
Finance
How do I get my finance settlement?
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Please contact our sales team for finance settlement information. We’re always happy to help with any questions you might have.
I have some questions regarding financing my purchase who should I speak to?
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Find out more about our vehicle financing and ask our sales team any questions you may have. Call or email us today for more information.
Part Exchange
Can I use my part exchange as my deposit for my car purchase?
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It’s perfectly fine to use your part-exchange valuation as a deposit on your next Subaru model. But, if you’ve outstanding finance on your part-exchange vehicle, this will have to be settled first as part of the transaction. The remaining sum will then be put towards your deposit.
What happens if my part exchange is worth more than the car I want to purchase?
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This is a very convenient situation, easing the strain of buying a Subaru. We’ll happily give you back the difference once your new Subaru has been delivered. If there’s outstanding finance, this will need to be settled and could affect the remaining balance.
Is the valuation you give me for my part exchange guaranteed?
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When making a part-exchange you need to provide us with accurate information about the vehicle you want valued. If this is done correctly, your valuation should be right. Please also read our part-exchange Terms & Conditions.
Can I remove my part exchange from my order at any time?
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You’re not obligated to make a part-exchange agreement and therefore you can remove this from your order at any time. If the part-exchange value was being put towards a Subaru deposit, however, please keep in mind quotations will need to be adjusted.
Can I part exchange two vehicles as part of my order?
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You can part-exchange two vehicles so long as you are the owner or have permission to use the vehicle to purchase your next Subaru model.