See below for some of our most commonly asked questions. If your query isn’t covered, please contact us.
We’re here to help with any questions you might have. So, if you want to amend or cancel your Subaru order, do get in touch with our sales team who will help iron out your issue. Please also read our Terms & Conditions.
We take security extremely seriously here at Croxdale. That’s why we use a secure, verified payment provider that uses encrypted software to protect your financial information. We will never hold only your card details.
Yes. Please speak to our sales team to amend delivery and collection details.
Please contact our sales team for finance settlement information. We’re always happy to help with any questions you might have.
Find out more about our vehicle financing and ask our sales team any questions you may have. Call or email us today for more information.
It’s perfectly fine to use your part-exchange valuation as a deposit on your next Subaru model. But, if you’ve outstanding finance on your part-exchange vehicle, this will have to be settled first as part of the transaction. The remaining sum will then be put towards your deposit.
This is a very convenient situation, easing the strain of buying a Subaru. We’ll happily give you back the difference once your new Subaru has been delivered. If there’s outstanding finance, this will need to be settled and could affect the remaining balance.
When making a part-exchange you need to provide us with accurate information about the vehicle you want valued. If this is done correctly, your valuation should be right. Please also read our part-exchange Terms & Conditions.
You’re not obligated to make a part-exchange agreement and therefore you can remove this from your order at any time. If the part-exchange value was being put towards a Subaru deposit, however, please keep in mind quotations will need to be adjusted.
You can part-exchange two vehicles so long as you are the owner or have permission to use the vehicle to purchase your next Subaru model.