Buying online Now it's even easier to buy your next vehicle, without having to leave the comfort of of your own home. Start by searching our range of quality stock and let us guide you through.

How it works

Benefits of buying online We've designed the process to be as simple as possible, but if you need us to guide you, please get in touch today. Get in touch

My account By creating an account, you can save your checkout progress and come back later. My account

Why Buy Online? Find out how easy it is to buy your next vehicle online by watching our step by step video

FAQ AREA

See below for some of our most commonly asked questions. If your query isn’t covered, please contact us.

Buying Mitsubishi Online

I would like to amend or cancel my order

That’s fine. Please speak to our sales team about amendments. Maybe we can also help you get back on track to avoid a cancellation. But as the customer, we’ll do what’s right for you. Please also take a look at our Terms & Conditions.

How secure is your online deposit process?

Here at Croxdale, we prioritise safety and only ever use a secured, verified payment provider with encrypted software to protect your financial information. We never store card details.

Can I amend my delivery and collection day after I have placed my order?

Yes. Speak to our sales team today and we’ll help amend your delivery and collection options.

Finance

How do I get my finance settlement?

You can contact our sales team for finance settlement details.

I have some questions regarding financing my purchase who should I speak to?

Financing is a great way to fund a vehicle purchase. Call or email our sales team today with all your questions. We’re happy to help.

Part Exchange

Can I use my part exchange as my deposit for my car purchase?

Yes, of course. You can put your part-exchange valuation towards your new car deposit. If you’ve outstanding finance on your part-exchange, we’ll settle this as part of the transaction and put the remaining balance towards your deposit.

What happens if my part exchange is worth more than the car I want to purchase?

It means you’re in a good position to buy a new car and we’ll happily give you back the difference once your new vehicle has been delivered. Please keep in mind that any outstanding finance will need to be settled first.

Is the valuation you give me for my part exchange guaranteed?

We make part-exchange valuations based on information received about your existing vehicle and specific questions. If all is correct and you’ve read our part-exchange Terms & Conditions, your valuation should be guaranteed.

Can I remove my part exchange from my order at any time?

Yes, you can. However, if the value of your part-exchange was being put towards the deposit of a new car, quotations will need to be adjusted.

Can I part exchange two vehicles as part of my order?

Exchanging two vehicles is perfectly doable so long as you are the owner or have permission to use the vehicles towards your next purchase.

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Company Info

A167, Croxdale, Durham, United Kingdom, DH6 5HS

Head Office: Croxdale Service Station LTD A167 Croxdale Durham County Durham DH6 5HS

Reg. Company Number: 913346

VAT Reg. No. GB176008861

Croxdale Service Station Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Croxdale Service Station Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders.

We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.

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