See below for some of our most commonly asked questions. If your query isn’t covered, please contact us.
If you have questions about amendments or cancellations, please contact our sales team who will help you in any way they can. You can also check out our Terms & Conditions.
Security is of paramount importance. We only use a verified, secure payment provider that uses software encryption to keep your details safe. We never hold onto personal card information.
Situations change. We know this. So, speak to use to amend your delivery or collection day.
Contact our sales team for information about your finance settlement. We prioritise customer care and will happily answer all your questions.
Finance solutions make it easier to get behind the wheel of your chosen model. If you’ve a question about the financing process, please call or email our sales team today.
Yes, you can use your part exchange as all or part of your deposit towards your car purchase. However, if there is outstanding finance on your part exchange this will have to be settled by us as part
Once you have a part-exchange valuation, this can be put towards a deposit. If you have outstanding finance on your existing vehicle, this must be settled as part of the transaction. The remaining balance will then go towards your Approved Used deposit.
If you find that your part-exchange is worth more than the car you want to purchase, we will happily give you back the difference once your next car has been delivered. If there’s outstanding finance on your part-exchange vehicle, this might affect the returned balance as it will be taken off the sum.
The valuation we provide depends on the information you give us about your existing vehicle and the questions you answer. So long as this is all accurate and you’ve read the part-exchange terms and conditions, your valuation should be guaranteed.
Yes of course. If the value of your part-exchange was put towards a deposit, please be aware that new calculations will need to be made minus the part-exchange value.
Yes. So long as you’re the owner of both vehicles or have permission to put the value of a vehicle towards an Approved Used car purchase.